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Cookie Policy

Last updated: 16 February 2026

1. What Are Cookies

Cookies are small text files stored on your device when you visit a website. They help websites remember your preferences and improve your experience.

2. Cookies We Use

Essential Cookies (Strictly Necessary)

These cookies are required for the platform to function. They cannot be disabled.

CookiePurposeDuration
connect.sidSession management — keeps you logged in7 days

Functional Cookies

These cookies remember your preferences.

CookiePurposeDuration
otg-themeRemembers your light/dark mode preferencePersistent (localStorage)

Third-Party Cookies

When you make a payment, Stripe may set cookies for fraud prevention and payment processing. See Stripe's Cookie Policy.

We do not use any advertising, tracking, or analytics cookies.

3. Embedded Widget Cookies

When the OurTicketGrid widget is embedded on a third-party website, only strictly necessary cookies (session management) are used. No tracking cookies are set through the widget.

4. Managing Cookies

You can control cookies through your browser settings:

  • Chrome: Settings > Privacy and security > Cookies
  • Firefox: Settings > Privacy & Security > Cookies
  • Safari: Preferences > Privacy > Cookies
  • Edge: Settings > Cookies and site permissions

Disabling essential cookies will prevent you from logging in and completing purchases.

5. Contact

Questions about cookies: privacy@ourticketgrid.com

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